Listening: Can You Hear Me Now?
Listening past the first assumption can improve decisions, relationships, and customer conversations.
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Listening past the first assumption can improve decisions, relationships, and customer conversations.
A personal portrait of Bristol, Rhode Island, its long-running Fourth of July parade, and a town gathered together.
How a personal story can frame an idea, make a business message memorable, and move an audience to act.
A New England business story about Krispy Kreme, Dunkin' Donuts, and the cost of underestimating the competition.